Payment Policy

PAYMENT POLICY

1. What forms of payment can I use?
   We accept payment via bank transfer.
2. What currencies do you accept?
   We only accept the Indonesia Rupiah.
3. Will tfgtraveling.com store my payment information?
   Tfgtraveling.com does not store any customer’s credit/debit card information. When you pay by credit/debit card, all credit/debit card information is directly transacted in our payment gateway providers.
4. Is my credit card information kept secure?
   We have security measures in place to safeguard your payment details. All credit card information is securely encrypted and stored with our payment gateway. We also have sophisticated fraud prevention tools and experienced fraud prevention specialists screening our daily orders.
5. What is Payment Authorisation?
   All payments are authorised and captured once your order has been placed.
6. My payment has been declined, what should I do?
   Kindly try again and input the correct information such as log-in details, card number, expiry date, etc. If the problem persists, you may contact your issuing bank or try an alternative payment mode. If you require further assistance, please contact us at email@tfgtraveling.com.